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Geodex Privacy Policy

Privacy Policy

KKIT Creations LLC (“We”, “Us”, “Our”) has developed a mobile application (“Geodex App”, “the App”) that collects data from your device in order to provide you with pertinent information, content and services.

1. Consent

By using the App, you accept the terms and conditions described in this Privacy Policy.

2. Purpose

This Privacy Policy describes how we collect, use and disclose your information and how this information can be accessed and deleted when necessary.

3. Scope

The App may contain links to websites, apps, products or services that are operated by third parties. This Privacy Policy does not extend to these third parties on which we have no control and for which we cannot be held liable. We encourage you to read about the privacy policies, procedures and practices of those third parties.

4. What information we collect from you

We collect and process information from your device in several ways, including:

  • Once you have given the App consent to detect your location; the App looks at your current location, including your latitude, longitude and time. This data is not permanently stored in the App. Furthermore, this data is also not transmitted beyond your device at any time. The App only stores one set of location data at a time. When new location data is detected, old location data is deleted. Your location data is analyzed only when the App is in the foreground.
  • We collect contact information (email and/or push notification token) if you enable push notifications.
  • If you log into the app with an email address, that data is collected.
  • If you login with Facebook the following data is collected (but only if you have previously provided the data to Facebook): E-Mail, timezone, updated time, name, gender, country, and if your account has been verified with Facebook
  • We collect the following information: 
      • Regardless of if you have logged into the App, we also automatically collect usage details each time you use the App or encounter one of the Geodex equipped sites, (equipped with iBeacons, Geofences, QR codes ect, henceforth an “area”). This includes the following:
          • the name of an area;
          • the date and time you entered and exited an area;
            • whether the app is in the foreground or background;
          • whether you opened the content view;
          • what content you examined within an area and the duration of that examination;
          • whether you clicked on the links associated with that area;
          • whether you scrolled to view more of the provided text;
          • whether you shared an area via the app on social media;
          • whether you followed up on any notifications you received after leaving an area
            • the duration of that examination;
          • the duration of the content download;
          • if the visit to the area is in progress or not;
          • System information: App version and build number, country of origin, device type (iPhone, iPad, ect.), your device system version, number of times the App has been launched, if the app was App Store downloaded or is developer version of the App.
      • If the App experiences a crash, we collect the following information via a 3rd party, Crashlytics:
        • the sequence of code that led to the crash;
        • type of device;
        • version number of the operating system;
        • whether the device is jailbroken;
        • amount of available memory (ram and HDD);
        • related bread crumbs;
        • status of the proximity sensor;
        • version number of the app;
        • prewritten programming comments written by the developers to help identify bugs.
      • 4.1 — If the App experiences a crash, we collect
        • 4.1.1 
                  • The App’s identifying number;
                  • A technical log of that usage session;
                  • A prewritten message by the developer (eg “error posting quote”);
                  • A standard description of the error created by the iOS software environment;
                  • App version;
                  • App build number;
                  • The device model name (eg iPhone SE);
                  • The number of times the App has been opened;
                  • The system version;
                  • The current UTC time.
        • 4.1.2 — the following information via a 3rd party, Crashlytics:
          • the sequence of code that led to the crash;
          • type of device;
          • version number of the operating system;
          • whether the device is jailbroken;
          • amount of available memory (ram and HDD);
          • related bread crumbs;
          • status of the proximity sensor;
          • version number of the app;
          • prewritten programming comments written by the developers to help identify bugs.
    • 4.2 — The App uses Google’s Firebase product, as a result, the following are collected about the user
                • Age – in six categories: 18-24, 25-34, 35-44, 45-54, 55-64, and 65+;
                • App Store – the store from which the app was downloaded and installed;
                • App Version – the versionName (Android) or the Bundle version (iOS);
                • Country – the country the user resides in;
                • Device Brand – the brand name of the mobile device;
                • Device Category – the category of the mobile device (e.g., mobile or tablet);
                • Device Model – the mobile device model name;
                • First Open Time – the time (in milliseconds, UTC) at which the user first opened the app, rounded up to the next hour;
                • Gender – identifies users as either male or female;
                • Interests – lists the interests of the user (e.g., “Arts & Entertainment, Games, Sports”).
                • Language – the language setting of the device OS (e.g., en-us or pt-br).
                • New / Established – New:  First opened the App within the last 7 days. Established: First opened the App more than 7 days ago;
                • OS Version – the version of the device OS (e.g., 9.3.2 or 5.1.1);
                • App Remove – when an application package is removed or “uninstalled” from an Android device;
                • App update – when the App is updated to a new version and launched again;
                • First open – the first time a user launches an app after installing or re-installing it;
                • OS Update – when the device operating system is updated to a new version;
                • Screen View – when a new page/screen opens in the App;
                • Session Start – when a user engages the app for more than the minimum session duration after a period of inactivity that exceeds the session timeout duration;
                • Login – when the user opens a freshly installed version of the App;
    • 4.3 — The App uses Google’s Fabric product, as a result, the following are collected about the user
                • Installation UUID – An alphanumeric string that uniquely identifies a device to KKIT Creations;
                • IP Addresses – once received it is geo-coded to a city and displayed on Audience Insights map for 10 seconds. Retained temporarily.

5. How we use your information

We may use information collected from or provided by you for the following purposes:

  • Provide you with pertinent information, content and/or services;
  • Understand your preferences so that we can customize the Geodex App for you;
  • Measure usage of the Geodex App, including usage of specific features and views;
  • Develop and improve the Geodex App based on your feedback and interactions;
  • Guide product development and build new features;
  • Conduct research on user habits;
  • Identify and correct bugs and other problems with the App;
  • Respond to your emails and help with support queries;
  • Comply with law and regulations and lawful requests or orders.

6. Users’ options

The following are some examples of your options with regard to collection, use and disclosure of your information:

  • You can disable the transmission of non anonymous usage data by accessing your device’s general Settings app, selecting the Geodex App and deselecting “Usage Statistics”.
  • You can stop collection of location data at any time by disabling location services in your device’s general Settings app or by uninstalling the App.

7. Disclosure to Third Parties

We do not disclose your information to third parties without your explicit consent except for the following purposes:

  • In case you request assistance with the use of the App, we might share such request, including your contact information, with a third party directly involved in the issue.
  • In case a Geodex equipped site has requested analytic data, the site will receive all pertinent information relating to your interactions with that particular site, as well as pertinent information about your visit(s) to related sites. 
  • In case of a prospective business transaction, you agree that we may disclose anonymous and aggregate information to another corporation in order for the parties to determine whether to proceed with such a transaction. In case a business transaction is completed, you agree that any information may be transferred to the legal entity that owns the App or the relevant part of it in order to carry its business. A “business transaction” includes, but is not limited to, a reorganization, merger, purchase, sale or other acquisition or disposition of a legal entity or any of its assets.
  • In case we are required to comply with applicable law and regulations and lawful requests or orders or if it is otherwise permitted by law (i.e., protect and defend our rights, situation that threatens life, health or safety, etc.).

We also disclose anonymous and aggregate information to certain third parties for research, product development or other business purposes.

8. Security Safeguards

We are committed to securing your information and we take reasonable physical, organizational and technical measures to protect your information against unauthorized access, use, disclosure, modification or destruction.

These safeguards include, but are not limited to:

  • Limited access to employees and contractors on a “need-to-know” basis.

Although we take great efforts to protect your information, no security system can prevent all potential security breaches nor be immune from any wrongdoings or malfunctions.

9. Retention Period

We may retain your information unless you request that it be removed.

10. Right to Access and Removal

You have the absolute right to your data.

Google and Back4 App are the data collectors and data processors for this App as defined by the General Data Protection Regulation (GDPR). KKIT Creations is the data controller and has access to that stored data, stored on servers located in the United States of America.

If you would like to view or remove the information that we have collected through the App, please contact our data protection officer, through the following contact information: 

Ian Thomas

iangthomas@mac.com

Upon receiving such a request, we will provide you with the requested information or to delete such information. In instances in which your information has been shared with third parties, best efforts will be made to remove your information from their possession as well.

11. Children

We do not knowingly collect, use or disclose information from children under the age of 13. If we learn that we have collected information of a child under 13 without first receiving parental consent, we will take steps to delete such information within a reasonable time. If you have reason to believe that a child under the age of 13 has provided information to us, please contact us and we will take steps to delete such information within a reasonable time. In instances in which that information has been shared with third parties, best efforts will be made to remove that information from their possession as well.

12. Update

We reserve the right to amend or change this Privacy Policy at any time without notice. In case of substantial changes to this Privacy Policy, we will alert you through our social media accounts within 30 days before such changes enter into effect. By using the App, you agree to be bound by the version of the privacy policy displayed on the date upon which you use the app. If you do not accept the amended or changed Privacy Policy, please delete the Geodex App. By continuing to access and use the App, you are acknowledging your acceptance of the amendments and changes. In any case, we recommend that you consult this page regularly in order to be informed of any changes in this Privacy Policy.

When we post changes to this Privacy Policy, we will revise the “last updated” date at the end of this Privacy Policy.

13. Contact information

If you have any questions or concerns about this Privacy Policy, please contact us by email at: iangthomas@mac.com and we will examine and reply to all communications within a reasonable period of time.

This Privacy Policy was last updated on May 24, 2018